Returns & Exchanges
At The Officer Tatum Store, we want you to wear your gear with pride and confidence. If you are not completely satisfied with your purchase, we offer a 30-day return and exchange window for all unworn and unwashed apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Attach Shipping Label
Print the prepaid shipping label provided through the portal and affix it to the outside of your package, removing any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing